Account & preferences

• How do I create an account?

  Want to become a regular customer of Intovent? Then create an account. Click on the 'Login' button and select 'Create Account'. Fill in your details and click 'Create Account'.

• I forgot my password

  Have you forgotten your password? No problem! Click on the 'Login' button at the top right of the page. You will see a 'Forgot password?' link below the input fields. Click on this, enter your email address and click on 'Reset my password'. Within a few minutes you will receive an email allowing you to choose a new password.

  Create password
  To guarantee the security of your account, here are some tips to create a strong password:

  • Use 8 or more characters.
  • Use uppercase and lowercase letters, numbers and special characters.
  • Always use a unique password for each website or account.
  • Avoid passwords that are easy to guess, such as your name or date of birth.
  • Change your password regularly.

• Do I need to create an account in order to make a purchase?

  No, you can shop as a guest without creating an account. However, by creating an account you can enjoy a more personalised shopping experience and access additional benefits.

• Why should I create an account?

  Creating an account on our webshop offers several benefits:

  1. Personalised shopping experience: When you create an account, you can store your personal information such as shipping address and payment methods. This will make the checkout process quicker and more convenient for future purchases.
  2. Order Tracking: Once you've placed an order, you can track its status and delivery progress through your account dashboard.
  3. Order History: View your order history to easily re-order the right products. For example, ordering filters for your MVHR unit or ventilation system maintenance.

• Is it safe to create an account?

  We take the security and privacy of our customers very seriously. Our website is protected to ensure that your personal information is safe and secure. We also adhere to a strict privacy policy to protect your information.