Maintenance MVHR

Why MVHR maintenance is a smart investment

An MVHR ventilation system keeps the indoor climate healthy. Fresh air is supplied, while moisture and dirt are removed. Want to make the most of it? Then opt for regular ventilation maintenance by a professional. What is a heat recovery system? And how does it work?

Frequently asked questions

  • Benefits of MVHR ventilation system maintenance

    Regular maintenance and cleaning is good for the life of your MVHR unit. By removing dust, mould and debries, air quality is improved and energy bills are reduced. It is good to know that maintenance is more than just cleaning the unit. It is also important to check all the mechanical components of the ventilation system.

    Not sure if you have an MVHR unit? Read our blog for more information: Choosing the right maintenance? Here's how to do it!

  • How often should an MVHR-unit be cleaned?

    • Twice a year: replace filters. Easy to do yourself.
    • Annually: Basic Maintenance
    • Every two years: Extended Maintenance
    • After 7 years: MVHR-ventilation duct cleaning
  • MVHR- ventilation maintenance cost

    At Intovent, we like to communicate clearly. Below is an overview of exactly what we have to offer. You can choose either a one-off payment or a subscription. A subscription has the advantage of low fixed costs and still ensures an optimally functioning ventilation system, while you benefit from priority when scheduling. Read more in our blog.

    Prices include VAT and call-out charges.

  • Good to know when ordering an MVHR maintenance service

    When you place an order, we will contact you within two working days. Based on your postcode, we will schedule a technician to carry out an expert ventilation service. The duration of the work depends on the type of service required. It is important to change the filters on your MVHR unit at least once every six months. If you order filters with a maintenance, they will be sent in advance.

    Our services are suitable for standard homes (max. 12 valves). Do you have a ceiling higher than 3 metres, or any other special features? Then there is a chance that the ventilation maintenance cannot be carried out or is difficult. In this case, please contact us.

    Please note: This service is not available for decentralised MVHR-units.

  • What should I know about the maintenance subscription?

    Do you have an MV or MVHR maintenance subscription with Intovent? Then we will schedule a maintenance visit. The service/maintenance subscription takes effect after Intovent has carried out an initial service and the unit has been accepted for the service/maintenance subscription. If the unit is accepted, we will immediately carry out the maintenance as part of the subscription. The technician will check whether the device can be serviced on the basis of:

    • Safety of installation and accessibility
    • Technical condition
    • No maintenance arrears

    Intovent comes for a maintenance service every 2 years. Depending on the subscription you choose, the duct cleaning will take place on the 1st or 2nd visit. A subscription offers extra peace of mind and you will also be notified when it is time for your next service. Is your ventilation system not working properly? A malfunction results in reduced or even no ventilation. If you have a subscription with Intovent, there are no call-out charges in the event of a fault. Troubleshooting is not included and we will charge the hourly rate in effect at the time. Materials will be charged at the applicable rate.

    You take out a maintenance subscription for a minimum of 24 months. After that you can cancel it on a monthly basis. Are you moving or do you want to stop the maintenance earlier? Contact us for options. Additional costs may apply.

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What is dry cleaning?

Service technicians have professional equipment for dry cleaning. The inside of the ducts are cleaned with a powerful rotating brush. Loose dirt is vacuumed up with a vacuum cleaner, collected and disposed of. In addition, the supply ducts are inspected and cleaned if necessary. The MVHR unit is also thoroughly cleaned. The result is clean air in the home and an MVHR system that is quiet and energy efficient.


Efficiency of dry-cleaning MVHR

Did you know that a dirty MVHR system will perform significantly worse? Depending on age and brand, this can be as much as 30% less effective in just 5 years! Regular maintenance is not an unnecessary luxury. With a service subscription, maintenance becomes our concern. Every 2 years a technician will visit your MVHR unit for maintenance and cleaning. We also recommend a full cleaning, including the air ducts, every 4 years. This will ensure the air quality in your home and avoid unnecessary energy costs.


Replacing an MVHR 

Ventilation maintenance optimises the life of your system. However, the fact is that every ventilation system needs to be replaced at some point. Do you have an MVHR system that is 15 years old or older? Have you noticed that air quality is deteriorating, energy consumption is increasing and/or the system is making more noise? Then it's time to replace your air handling system. Want to know more? Then read more on ‘Replacing a ventilation system’.


Customised maintenance MVHR ventilation

As a ventilation specialist, Intovent is an expert in all fields. For example, do you have a question about the maintenance of the Itho Daalderop MVHR unit? Would you like to know what the cost are of cleaning an MVHR? No matter what your question is, we are here to think with you. Contact us for personal advice from a true ventilation specialist.

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Flexibility and Transparency: our General Terms and Conditions

To ensure that we provide the best possible service, we have some general conditions. One of these conditions is that, based on our technician's on-site assessment, we may decide to carry out more or less work than previously agreed. We do this in order to carry out our work in a professional and efficient manner and to ensure that the appliance and the ventilation system in the home continue to function properly.

  • If we decide to carry out more work than previously agreed, we will always inform you in advance of the additional work and its cost. We will only carry out the additional work if the customer agrees.
  • If we decide to carry out less work than previously agreed, we will also inform you of this decision and the reasons for it.

If the work cannot be carried out because, for example, incorrect information has been provided or the wrong service has been purchased, it is possible that we will not be able to carry out the work within the specified time. If this is the case, we will have to reschedule and charge you for the call-out costs incurred in accordance with our webshop rates. If we are unable to carry out all or part of the work due to circumstances beyond Intovent's control, we will not refund any amount already paid.

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