Order

• How do I create an account?

  Want to become a regular customer of Intovent? Then create an account. Click on the 'Login' button and select 'Create Account'. Fill in your details and click 'Create Account'.

• I forgot my password

  Have you forgotten your password? No problem! Click on the 'Login' button at the top right of the page. You will see a 'Forgot password?' link below the input fields. Click on this, enter your email address and click on 'Reset my password'. Within a few minutes you will receive an email allowing you to choose a new password.

  Create password
  To guarantee the security of your account, here are some tips to create a strong password:

  • Use 8 or more characters.
  • Use uppercase and lowercase letters, numbers and special characters.
  • Always use a unique password for each website or account.
  • Avoid passwords that are easy to guess, such as your name or date of birth.
  • Change your password regularly.

• What payment methods are available?

  iDEAL
  iDEAL is the most popular online payment method in the Netherlands. Payments are conveniently made from your personal bank account.

  Creditcard
  You can quickly and easily pay with a credit card. Paying by credit card is secure and also entitles you to extra benefits, such as automatic purchase insurance.

  Apple Pay
  Apple Pay is a quick and easy way to pay with your iPhone or Apple Watch. You can make contactless payments in shops, apps and online with ease.

  Klarna
  Klarna is the most popular method to pay after delivery. With Klarna, you pay only after you have received an order and decided to keep it. So you never pay for what you return.

  VISA
  VISA is the world's most popular credit card. Pay quickly and easily, wherever and whenever you want.

  Maestro
  Maestro is a widely used payment method both within and outside Europe. You can pay safely with Maestro in more than 100 countries worldwide.

  PayPal
  PayPal is a popular online payment system. Paying is a matter of clicks and PayPal offers purchase protection.

  Bancontact/Mister Cash
  The Belgian leader in online payments is Bancontact/Mister Cash. Using a PIN code, you can make online purchases with this electronic card. Very simple and widely used by Intovent's Belgian customers.

  CBC/KBC Online
  Belgian Intovent customers can use KBC/CBC online banking. The advantages are time savings, ease of use and security. Payments are made in real time.

  Bank transfer
  When choosing this payment method, payment is arranged via bank transfer.

  Belfius
  Belfius Pay is the online payment method of one of the largest Belgian banks. You can pay in your own banking environment with your bank card, Mastercard or Visa.

• How can I add the coupon code to my order?

  The coupon code can be added to the shopping cart. The "Add coupon code" button is located just below the item summary in the shopping cart. Once the valid coupon code has been added, the discount will automatically be applied to the total amount payable. Note: don't forget to press the "Add +" button.

• Do I need to create an account in order to make a purchase?

  No, you can shop as a guest without creating an account. However, by creating an account you can enjoy a more personalised shopping experience and access additional benefits.